Finding the perfect car glass dealer can be a challenging affair, owing to the number of dealers spread across the country. There are multiple options for customers to choose from, and trust is an important factor in the process. Customers also want to see dealers that are reliable and have strong ethics in the way they conduct business.
Quality of the windshield
When it comes to car glass dealers and servicemen, you want to be thorough with the process. You should consult with them about the quality of windshields they use and what tools they use for car repair. OEM and after-market dealers differ in the kind of service they provide, and replacing the windshield is a part of that.
If your insurance takes care of much of that for you, then you should spend more time on the quality of windshield being installed. The windshield should fit correctly and last for longer periods of time undeterred. Ideally, there shouldn’t be any chips, cracks or loose points in the windshield being replaced.
You should also insist on using the highest-grade of windshield glass available for your car model, which can only be provided by Original Equipment Manufacturers (OEM). This is done to take advantage of longer warranty periods and better protection from external impact.
How effective is the customer service?
Car glass dealers who specialize in repairing cracks could give vague answers to specific questions. There is a difference between being polite and being considerate. You should always do your own research on companies, as well as get a better estimate on their service quality. You can consult with them about wait-times, service effectiveness and guarantees offered.
If you notice that the service representatives seem distant or unresponsive, then it’s a good idea to take your business elsewhere. You need a car glass dealer that is available for you and is ready to answer any question that you might have. Service quality, in this case, counts for a lot when you are choosing the right dealer.
References and online research
It’s important to conduct thorough research on premier car glass dealers. This is done to uncover more information about these dealers and get a better idea of how they handle replacement jobs. If these companies focus more on commercial vehicles or certain car manufacturers, then it’s better to opt for an alternative.
Well referenced brands like Windshield Experts are typically more trust-worthy and honest in their opinions as well. They’re able to tell you whether they can repair crack in windshield or a complete replacement is necessary. Talking to your friends and family members about the options available is a good strategy.
High-quality installation materials
It’s not enough to get a high-quality glass installed. Dealers must also use the latest technologies and high-quality installation materials for the job. A high-quality glass can instantly break if the sealant isn’t of the required quality. You should ensure that they use Urethane as the adhesive.
The adhesive used, the extraction process, and the installation techniques must match international standards. Researching best practises can help you filter out the lower-end dealers. Cost shouldn’t be a factor, when safety is under question. Customers must insist on dealers using high-quality installation materials as well.
If you have unanswered question, you may contact reputed dealers Windshield Experts for clarity.